Our Values

The exciting tourism industry in which Black Rose Limos operates is, by its very nature, about people and service. Accordingly, our organisational values are a framework upon which we base our relationships with our customers and our team mates. Our Values are;

Professionalism

At all times we act with integrity, providing a quality service, being reliable and responsible.

Customer Service

We will always seek to delight our customers by planning and delivering tours and excursions that exceed their expectations. Our service will be timely, responsive, engaging, and pro-active.

Excellence

We will strive for excellence and quality in everything we do and at every stage of our customers’ engagement with us.

Ownership

We will take responsibility for our customers’ needs and be accountable for delivering friendly and professional service at all times.

Originality

We value the diverse range of talents and life experiences our people bring to Bay Tours, which help make every tour and excursion we take fresh and original.